The require assistance feature is a way to alert and identify which tasks needs support.

• Navigate to the Active, Completed, or Canceled Plan area in the web portal or mobile app. Please refer to Active Plans, Completed Plans, or Canceled Plans.
• Click on the Active Tasks tab.

• In the mobile app the assistance icon will be shown in the list of plans, if at least one of the tasks have the require assistance activated.

• In the mobile app navigate to the details of an active, completed, or canceled plan.
• The Assistance icon will be shown in each task that have the require assistance activated.
• Please refer to Filters to learn how the Assistance filter works.

• In the web portal tasks that require assistance will have the  icon orange located at the top right corner of the task information.
• Supervisors and users can activate or deactivate the assistance feature in a task only if the task is in progress in an active plan. All supervisors and assigned users to the task will receive a notification.
• The assistance feature is only available from the mobile application.

• In the mobile app, click the icon to require assistance. The icon will turn from gray to orange or vice versa. If the task requires assistance the icon will be orange.